Terms of Service

Landmark Custom Pools

Effective Date: January 30, 2026

Last Updated: January 30, 2026

Introduction

Welcome to Landmark Custom Pools. These Terms of Service (“Terms”) govern your use of our website at https://landmarkcustompools.com/ and our SMS/text messaging program. By accessing our website or opting into our text messaging services, you agree to be bound by these Terms.

SMS/Text Messaging Program

By providing your phone number and checking the consent box on our sign-up page, you agree to participate in our SMS messaging program. Below are the terms governing this program.

Types of Messages You May Receive

When you opt in, you consent to receive the following types of text messages from Landmark Custom Pools:

Appointment Confirmations – Confirming scheduled consultations or service visits
Appointment Reminders – Reminders before your scheduled appointments
Follow-Up Messages – Messages after consultations or meetings
Voice Call Text-Backs – Text responses when you call and we are unavailable
Informational Updates – Updates regarding your pool project or our services

Message Frequency

Message frequency varies based on your interactions with Landmark Custom Pools. You may receive multiple messages depending on appointment scheduling, project updates, and your communication preferences.

Message and Data Rates

Message and data rates may apply. Your carrier’s standard messaging and data rates will apply to any messages you send or receive. Please contact your wireless carrier for details about your pricing plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time.

To unsubscribe: Reply STOP to any message
For help: Reply HELP to any message

After opting out, you will receive a one-time confirmation message. You will no longer receive text messages from Landmark Custom Pools unless you opt in again.

Opt-In Confirmation

When you opt in to our SMS program, you will receive a confirmation message:

“Thank you for contacting Landmark Custom Pools. You may opt out at any time by responding STOP.”

Carrier Liability Disclaimer

Landmark Custom Pools and wireless carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your wireless carrier and network availability. We are not responsible for any issues caused by carrier network problems, system outages, or other factors outside our control.

Age Restriction

Our services and SMS messaging program are intended for users who are 18 years of age or older. By opting into our text messaging program or using our services, you confirm that you are at least 18 years old.

Customer Support

If you have questions about our SMS program, services, or these Terms, please contact us:

Phone: +1 346-486-4426 Email: hello@landmarkcustompools.com

Our team is available to assist you during normal business hours.

Pool Building Services

Landmark Custom Pools provides custom pool design, construction, and related services in the Houston, Texas area. The following terms apply to our services.

Estimates and Proposals

All estimates and proposals are based on information provided by the customer and a site evaluation. Final pricing may vary based on site conditions, material costs, permit requirements, and project scope changes.

Project Timelines

Project timelines are estimates and may be affected by weather, permit approvals, material availability, and other factors beyond our control. We will communicate any significant delays promptly.

Payment Terms

Payment terms will be outlined in your project contract. Deposits and progress payments may be required at various stages of construction.

Cancellation Policy

Cancellation terms are specified in your project contract. Deposits may be non-refundable depending on the stage of the project and costs incurred.

Limitation of Liability

Landmark Custom Pools is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.

Website Use

By using our website, you agree to use it only for lawful purposes. You may not use our website in any way that could damage, disable, or impair the site or interfere with any other party’s use.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or SMS program after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms or our services shall be resolved in the courts of Harris County, Texas.

Contact Us

Landmark Custom Pools 10011 West Gulf Bank Road Houston, TX 77040